Tone of Voice Masterclass
So, we have nailed your audience (see buyer persona masterclass) and we understand your brand personality.
Now we need to nail how you communicate, inline with your customer and prospective customer expectations.
"10% of conflicts are due to a difference of opinion, 90% are due to the wrong tone of voice" anon
This masterclass will help you to create personality and build trust through uniformity.
It will help you to differentiate and stand out in over crowded and noisy channels.
It will also help you to build a recognisable tone that improves your customers experience in all of your engagements.